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FAQ's

Our frequently asked questions are here to assist you. We are often asked a variety of question from customers prior to travel...

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Joining Points

Joining your holiday for 2013

We are pleased to offer four unique ways to join our holidays, either at our Departure Lounge or from one of the convenient pick up points.

Most are served by the holiday coach so there’s no changing of coaches, either outbound or on your return– so you start and finish your holiday in the most relaxing way.

FREE park & ride

Free car parking, a popular service introduced in 2012. You can park at our premises which are staffed and secure 24/7. Conveniently located only minutes away from M1 junction 26; It’s the most relaxing way to join your holiday coach – pre-book early as demand is high and spaces are limited. 1 car per booking.*

the holiday coach

Take your seat on the holiday coach as it collects you from the main departure points listed opposite; you will travel in style – no change of coaches or moving luggage.

FREE shuttle coach

On selected departures you can join our free shuttle coach from local towns & villages. This coach will collect and bring you to our Departure Lounge for refreshments before joining your Holiday Coach. The shuttle coach route operates in reverse at the end of your holiday.

taxi pick up from your front door

For the ultimate in convenience and relaxation we will arrange to collect and return you to and from the Departure Lounge. There is a modest, additional charge for this service based on your post code location, please see the table below for the scale of charges. Terms and conditions apply.**

Post Code Area Cost Per Person
DE75,NG1,NG2,NG3,NG4,NG5,NG6,NG7,NG8,NG9,NG15,NG16 £15
DE1,DE5,DE7,DE72,DE74,NG10,NG11,NG12,NG14,NG17,NG18,NG25 £30
NG13,NG19,NG19,NG20,NG21,NG22,S40,S41,S42,S45 £45

* Bringing more than one car is subject to availability of spaces at the time of booking. Please see booking conditions on page 73.

**If your postcode is not featured in the above grid, then contact us to find out if you are eligible for our taxi pick up service. Please note that a larger supplement may apply.

Price quoted is per person based on a minimum of 2 persons per taxi from one collection point as per the lead name on the booking. There is a charge of £10 for each additional pickup / drop off. For single travellers wishing to take advantage of our taxi pickup service a 50% supplement may apply.

We reserve the right to pick up additional holiday makers on route and may substitute another vehicle if appropriate. Taxi pickups must be booked and paid for no less than 14 days prior to departure.

THE HOLIDAY COACH A B C D E F
Bulwell - Skills Departure Lounge 10:00 09:30 08:45 08:45 07:30 06:30
Chesterfield - Beckingham Way, Chesterfield Coach Station 08:30 10:30 07:25 09:35 08:30 06:30
Leicester - Fosse Park, ASDA bus stop 11:00 08:00 10:00 07:00 06:00 07:00
Long Eaton / Sandiacre - Novotel, Bostocks Lane 10:15 08:45 09:15 07:40 06:45 06:15
Loughborough - Harvesters Bus Stop, New Ashby Road 10:35 08:25 09:35 07:20 06:25 06:35
Mansfield - Rosemary Street Bus Station 09:00 10:00 07:50 09:10 08:00 05:05
Nottingham - Broadmarsh Bus Station (Tours & Excursions Bay) - - 09:00 08:00 - -
Sheffield - Pond Hill, opposite Penny Black Public House 08:00 11:00 07:00 10:00 09:00 04:15
Dover - Eastern Terminal - - - - - 11:00
FREE SHUTTLE COACH X Y C D E F
Alfreton - Hall Street, Bus Station 08:30 - - - - -
Arnold - High Street Bus Stop, Leisure Centre Car Park 09:15 - - - - -
Beeston - Lace Road, behind The Cricketers Pub 08:45 - - - - -
Derby - Bus Station, Bays 27 & 28 09:00 09:00 08:00 08:00 06:30 05:00
Heanor - Market Place, Wilmott Street 09:00 - - - - -
Ilkeston - Wharncliffe Road, outside Ilkeston Coop 09:15 - - - - -
Long Eaton - The Green, outside Wilkinsons 08:30 - - - - -
Nottingham - Broadmarsh Bus Station (Tours & Excursions Bay) 09:00 09:00 - - 06:50 05:30
Ripley - Market Place, Express Stand 08:45 - - - - 11:00
Selected pick-ups en route to Dover may also be available on continental tours. Please call 0845 666 5544 for more information.